Customer Feedback Analysis and Insights

Streamline the analysis of product reviews and ratings from multiple retailers. Discover insights into customer sentiments and product performance.

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Customer Feedback Analysis and Insights
  • Johnson & Johnson
  • P&G
  • Henkel
  • Trendyol
  • Colgate
  • Fellas
  • Getir

What We Provide for Strategic Review Analysis

Mindsite Rating & Review Panel analyzes customer reviews and sentiments. You can use these insights to improve your offerings and increase customer satisfaction.

Ratings & Reviews

Collect and analyze ratings and reviews from multiple retailers.

Sentiment Analysis

Analyze customer reviews to better understand their sentiments.

Insightful Product Feedback

Identify trends and preferences from review volumes and ratings.

Key Features of Mindsite Rating & Review Panel

Rating Analysis

Review Insights

Sentiment Analysis

Review Analysis That Empowers Your E-Commerce Success

  • Unified Platform View

    Product details, reviews, & feedback - all in one place.

  • Sentiment Analysis and Insights

    Tap into customer sentiment for actionable insights.

  • Trend Identification

    Identify rising trends & user sentiment efficiently.

  • Topic Analysis and Feedback Trends

    Identify key topics and sentiments in customer feedback.

  • Automated Review Scraping

    Streamline review data from multiple marketplaces.

  • Review Categorization

    Sort reviews by quality or service for insights.

What Makes Us the Trusted Partner of Top Brands

In our partnership with Mindsite we’ve observed consistent commitment to delivering a high-quality price comparison tool, equipped with advanced analytical features and analysis. Their tool offers valuable data-driven insights and robust analytics. What brings more value to our partnership is their openness to improving ideas. This approach has significantly enhanced our satisfaction with their service. They serve as strategic asset in our pursuit of analytical and data-centric success, streamlining our processes and saving us valuable time and effort with their tool
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Tansu Ayrancı
Marketplace Category Senior Assc. Manager
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We operate in an incredibly competitive market, so having the right data at our fingertips is essential. After a promising trial period with Mindsite, we concluded that its e-commerce analytics were exactly what we needed. We're already experiencing the benefits of its in-depth analytics, particularly in refining our warehouse stock with multi-location availability data. Looking ahead, we're confident that their digital shelf analytics will continue to empower us to make smart, strategic decisions.
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Burak Aykurt
Foods' E-Commerce Director
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We rely on Mindsite's digital shelf analytics and multilocation availability solution to streamline our e-commerce and supply chain operations. The daily data feeds are a critical resource, which enables us to make informed, timely decisions. With Mindsite as our trusted partner, we can closely track essential metrics like pricing and search scores, as well as dark store availability across multiple locations. The platform also gives us the capability to measure our competitive standing through banner counts on various marketplaces. Their expertly calculated dashboard scores and custom reports are straightforward ways to assess our overall performance. Our partnership with Mindsite has been exceptionally rewarding. We're excited about what the future holds.
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Emre Karadağ
Foods' E-Commerce Director
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Thanks to the Mindsite tool, we are able to track availability, price and content accuracy of our products. In our day to day busy schedule in e-commerce, accessing these critical data anytime in summary form helps us to follow our business metrics and positively affects our sales.
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Efe Koçtürk
E-Commerce Channel Sales Manager
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Mindsite is our trusted partner for e-commerce analytics. We collaborate on our daily operations, particularly in promotion, pricing, and digital shelf analysis.
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Rabia Balcıoğlu
E-commerce Specialist
Working with Mindsite has been essential to maintaining Bioderma's leading position in the skincare industry. Since integrating their API and e-commerce analytics, we've seen a big boost in our digital shelf performance. It's made all the difference to our marketplace strategy with so many insights in hand. Additionally, the support from their account management team is outstanding – they have a deep understanding of the luxury market and always offer valuable advice.
Çiğdem Butur
E-commerce Specialist

Frequently Asked Questions

Our solution utilizes advanced analytics to better understand customer sentiments. It interprets emotions and attitudes from feedback, providing clear insights into customer preferences. This goes beyond simple monitoring, offering a comprehensive view of customer attitudes and behaviors.

Improve Customer Experience
with Advanced Sentiment Analysis

Get comprehensive insights into customer feedback with our advanced sentiment analysis solution.
Turn customer opinions into actionable strategies and increase customer satisfaction.

Request a Demo