Customer Feedback Analysis and Insights

Streamline the analysis of product reviews and ratings from multiple retailers. Discover insights into customer sentiments and product performance.

Request a Demo

What We Provide for Strategic Review Analysis

Mindsite Rating & Review Panel analyzes customer reviews and sentiments. You can use these insights to improve your offerings and increase customer satisfaction.

Ratings & Reviews

Collect and analyze ratings and reviews from multiple retailers.

Sentiment Analysis

Analyze customer reviews to better understand their sentiments.

Insightful Product Feedback

Identify trends and preferences from review volumes and ratings.

Key Features of Mindsite Rating & Review Panel

Rating Analysis

Enhance your market insight with our advanced rating analysis capabilities. Monitor and evaluate product ratings across multiple retailers. Gain an in-depth understanding of customer preferences and satisfaction. Utilize these insights to adapt and enhance your market strategy. Ensure your products meet and exceed customer expectations.

Review Insights

Simplify your approach to customer feedback with focused review count monitoring. Our solution enables you to track the number of reviews your products receive, providing a straightforward way to estimate customer engagement and interest.

Sentiment Analysis

Employ our advanced customer sentiment software for detailed review sentiment analysis. Decode the emotions and opinions in customer feedback. Categorize reviews into topics like packaging, product quality, or customer service to identify opportunities for improvement. This level of understanding improves your product offerings and marketing strategy. Ultimately, it enhances customer engagement and satisfaction.

Review Analysis That Empowers Your E-Commerce Success

Unified Platform View
Product details, reviews, & feedback - all in one place.
Sentiment Analysis and Insights
Tap into customer sentiment for actionable insights.
Trend Identification
Identify rising trends & user sentiment efficiently.
Topic Analysis and Feedback Trends
Identify key topics and sentiments in customer feedback.
Automated Review Scraping
Streamline review data from multiple marketplaces.
Review Categorization
Sort reviews by quality or service for insights.

What Makes Us the Trusted Partner of Top Brands

Our collaboration with Mindsite has been a valuable experience for Balparmak. From the very beginning, the Mindsite team thoroughly analyzed our business needs and provided innovative digital shelf analytics solutions aligned with our vision. Thanks to their expertise and support, we strengthened our digital presence while also achieving efficiency in our internal processes. Their strategic approach enhanced our customer interactions, elevating our brand's position in the digital ecosystem.

Sena Gülbay

E-Commerce Executive

At L’Oréal Türkiye, we see Mindsite not just as a provider, but as a strategic partner in our digital commerce journey. Their platform empowers us with a holistic view of the e-commerce landscape from product availability and pricing to content quality and brand visibility allowing us to align our strategy and execution with precision. By replacing manual reporting with actionable insights and real-time alerts, our teams can act faster, optimize resources, and capture growth opportunities exactly when they matter most. What truly differentiates Mindsite is their collaborative spirit: they listen, adapt, and continuously evolve the platform in line with our needs. 

Cenk Çevik

Corporate E-Commerce Manager

Thanks to the Mindsite tool, we are able to track availability, price and content accuracy of our products. In our day to day busy schedule in e-commerce, accessing these critical data anytime in summary form helps us to follow our business metrics and positively affects our sales.

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Çağatay Altın

Pricing Executive

Mindsite has transformed how we manage our digital business. From pricing to availability, we now have full control and visibility across markets and platforms. Their alert system and actionable insights have saved us time and directly contributed to our sales growth. It’s now an essential part of how we operate.

Bashar Al Mousa

Director of E-Commerce

At Royal Canin, visibility on the digital shelf is essential for driving our e-commerce performance. Mindsite’s digital shelf tracking provides us with reliable data on key e-commerce KPIs, helping us understand how our brands are represented across online channels. What makes this collaboration valuable is not only the accuracy of the insights but also the way their team works closely with us turning data into a shared foundation for stronger decisions and sustainable growth.

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Meltem Zengin

Digital Marketing Manager

Frequently Asked Questions

Our solution utilizes advanced analytics to better understand customer sentiments. It interprets emotions and attitudes from feedback, providing clear insights into customer preferences. This goes beyond simple monitoring, offering a comprehensive view of customer attitudes and behaviors.

Improve Customer Experience
with Advanced Sentiment Analysis

Get comprehensive insights into customer feedback with our advanced sentiment analysis solution.
Turn customer opinions into actionable strategies and increase customer satisfaction.

Request a Demo

Customer Feedback Analysis and Insights

What We Provide for Strategic Review Analysis

Ratings & Reviews

Sentiment Analysis

Insightful Product Feedback

Key Features of Mindsite Rating & Review Panel

Rating Analysis

Review Insights

Sentiment Analysis

Review Analysis That Empowers Your E-Commerce Success

Unified Platform View

Sentiment Analysis and Insights

Trend Identification

Topic Analysis and Feedback Trends

Automated Review Scraping

Review Categorization

Frequently Asked Questions

How does Mindsite's solution help understand customer sentiment?

How important is analyzing customer reviews and ratings for my business?

What unique benefits does Mindsite's review analysis tool offer?

Can Mindsite's solution help me in improving my product sales?

Does the solution capture emerging trends from customer feedback?

Improve Customer Experience with Advanced Sentiment Analysis

Improve Customer Experience
with Advanced Sentiment Analysis